FAQ video for Tunbridge Wells clinic
Customers were finding it difficult to find the Amara Clinic in Tunbridge Wells and were having to call the company’s receptionist for directions, which wasn’t good for customer satisfaction, nor for business efficiency. Flying Reporter Productions suggested that a short video would help.
Simple and cost-effective
It’s only a short walk from the nearest car park to the clinic, but it involved a few twists and turns along the way. By providing customers with a professional two minute ‘walk-through’ of the route with a member of staff, they now arrive unflustered and on time.
The video was filmed in 90 minutes and edited the next day.
Have a think about how simple video ideas can help improve the experience of your customers while keeping your business efficient.
Ready to make your own corporate video?
Jon Hunt from Flying Reporter Productions has 30 years experience working for the BBC, mostly in TV news. He can work fast, yet to a high standard. Contact him now if you would like to harness the potential of corporate video marketing and promotion.